Equipment Rental Benchmark Report | Construction, Plant & Tool | UK&I | Klipboard

Rental Benchmark Report: Construction, Plant & Tool

Discover how other equipment rental businesses are performing today, and how they’re elevating their performance for success tomorrow.

The Klipboard Rental Benchmark Report brings together real-world insight from construction, plant & tool equipment rental leaders across the UK and Ireland.

It reveals how operators are performing, and where integration, automation, and digital transformation are driving measurable improvements in utilisation, turnaround time, and customer experience.

Inside the report, you’ll find out:

• How utilisation really compares across UK&I fleets, and why current performance limits margin
  
• Where handovers break down between hire desk, workshop and transport
• Why smaller operators onboard faster and execute better with industry-specific systems
  
• How customised ERPs slow upgrades and increase complexity
• Where revenue leakage occurs, from missed chargeable time to delayed returns
• Where your business stands and what best-in-class really looks like

Benchmark your performance, uncover your next efficiency gains, and see how connected systems are helping construction, plant & tool operators deliver safely, efficiently and on time, every time.

Methodology

The Klipboard Rental Benchmark survey was conducted by Censuswide between 18 and 24 September 2025. It included responses from 217 decision-makers in small, medium, large, and enterprise companies that provide rental equipment across the UK and Ireland. Respondents represented a broad mix of roles, including CEO, Managing Director or Owner, Head of Operations, Hire Manager, IT Director, Finance Director, COO, Rental Operations Manager, and Digital Transformation Officer. Findings are based on self-reported data, aggregated and analysed to provide Klipboard’s first UK-specific benchmark of rental industry performance.