Chris Tocher appointed as Klipboard’s Chief Customer Support Officer
Klipboard is excited to announce the appointment of Chris Tocher as Chief Customer Support Officer, as Chris Owen steps down from his role to retire...
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Latest release of ERP One embeds AI into the purpose-built ERP platform, setting a new standard for companies that source, stock, sell and service products.

May 2026 - Klipboard today announced the latest release of ERP One, introducing embedded artificial intelligence designed specifically for wholesalers, distributors and merchants – businesses that depend on the seamless flow of products from supplier to customer.
With AI built directly into ERP workflows, ERP One is redefining how these businesses operate – helping teams move faster, reduce manual effort, and make more confident decisions in real time.
ERP Built for the Realities of Distribution
ERP One (formerly known as K8) is designed for companies that source, stock, sell and service products, where speed, accuracy and coordination across operations are critical. It has supported complex wholesale, distribution and retail operations for decades, helping hundreds of businesses manage sourcing, stock, sales and service across connected operational workflows.
Klipboard AI enhances these workflows by allowing users to:
Ask operational questions in plain language.
Receive instant, structured answers.
Take action immediately – within the same workflow.
Uses can range from checking stock and pricing to managing orders and customer accounts.
This removes the friction of navigating complex systems and enables teams in high-volume, time-sensitive environments to:
Work faster by reducing manual steps.
Improve accuracy across orders, stock and accounts.
Make informed decisions with real-time insight.
Respond to customers and suppliers with confidence.
“Many AI solutions promise transformation but sit outside the systems where real work happens. Our approach is fundamentally different. We’re embedding AI into ERP One so that it enhances the workflows our customers depend on – helping them operate more efficiently, scale more effectively, and deliver better service."
Ian Bendelow, CEO of Klipboard.
The introduction of embedded AI into ERP One marks a shift from traditional ERP systems designed primarily to record transactions, towards intelligent operational platforms that actively support decisions and actions in real time.
By focusing on the needs of merchants and distributors, Klipboard continues to maintain ERP One’s leadership as:
A purpose-built system of record for product-centric businesses.
Operational depth across source, stock, sell and service workflows.
A scalable foundation for continuous improvement.
Practical AI capability embedded into core ERP workflows.
The first embedded AI capabilities are available as part of the latest ERP One release, with further enhancements planned for future releases.
Learn more about Klipboard AI in ERP One.
Klipboard is a market-leading industry-focused cloud-based business management software provider with over 55,000 Enterprise and SMB customers worldwide. Klipboard industry specific cloud software suites support complex, vertical specific workflows, and provide mission critical solutions that enable its clients to source effectively, stock efficiently, sell profitably and service competitively. Klipboard has offices in the UK, Europe, the USA, across Africa, the Nordic countries and Australia. Klipboard serves customers in 70+ countries and has over 1,600 team members globally.
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Klipboard has customers in some 70 plus countries around the world.
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