Klipboard Partners with GBG Loqate to Help South African Businesses Improve Customer Data Accuracy

June 2026 – Klipboard, a leading provider of industry-specific ERP and business management software, today announced a new partnership with GBG Loqate, a global leader in address capture and verification technology.

The partnership will enable Klipboard customers across South Africa and beyond to improve the quality of customer address data captured within ERP workflows, helping businesses reduce operational inefficiencies, improve service delivery, and create better customer experiences from the very first interaction.

Helping South African Businesses Capture Better Customer Data

Accurate customer information is essential for South African businesses that rely on efficient deliveries, field service operations, job scheduling, and ongoing customer communications across diverse geographic locations. In South Africa, where businesses often operate across a mix of metropolitan, suburban, industrial, and regional locations, accurate address data is critical to ensuring successful deliveries, service visits, and customer communications.

By integrating GBG Loqate's address capture and verification capabilities with Klipboard solutions, customers can validate and standardise address information as it’s entered, helping ensure records are accurate, complete, and ready to support downstream business processes.

The integration combines intelligent address autocomplete with real-time verification, making it faster and easier to capture accurate customer information while reducing manual effort and administrative overhead.

Turning Better Data into Better Business Outcomes

The partnership is designed to help Klipboard customers improve both operational performance and customer experience through more reliable data.

Key benefits include:

• Improved data accuracy through real-time address validation and standardisation.
• Reduced failed deliveries, service visits, and location-based errors across South African operations.
• Faster customer onboarding and transaction processing.
• Greater efficiency by reducing manual corrections and rework.
• Consistent address data across business systems and workflows.
• Improved customer experiences through smoother digital interactions.

For businesses operating across South Africa and international markets, the solution helps maintain consistency by supporting local address formats and postal standards worldwide.

Strengthening the Klipboard Ecosystem in South Africa

The addition of Loqate further strengthens Klipboard's growing ecosystem of integrated technology partners, providing customers with access to specialist capabilities that enhance the value of their ERP investment.

With global coverage across South Africa and more than 250 countries and territories, Loqate helps businesses maintain high-quality address data at scale, supporting growth while ensuring operational accuracy and consistency.

The partnership reflects Klipboard's ongoing commitment to delivering practical innovations that help customers work more efficiently, serve customers better, and make more informed business decisions.

High-quality data plays a critical role in helping businesses operate efficiently and deliver exceptional customer experiences. By partnering with GBG Loqate, we're giving our customers an easy way to capture reliable customer location data within their existing workflows, helping reduce operational friction, improve service delivery, and create a stronger foundation for growth.

Alexis Gorton, Global Alliance Partner Manager, Klipboard

We're delighted to partner with Klipboard to bring our address capture and verification capabilities to its global customer base. Together, we're helping businesses improve data quality from the point of entry, enabling more efficient operations, better customer experiences, and greater confidence in the information that powers everyday decisions.

Paul Readey, Director EMEA, GBG Loqate

Availability

The GBG Loqate integration is available to Klipboard customers globally. Customers interested in learning more can speak with their Klipboard Account Manager or Customer Success Manager.