Security Update: Klipboard Acts Swiftly to Protect Customers from Recent PHP Vulnerability

At Klipboard, protecting our customers' systems, data, and operations is always our highest priority.

Following the disclosure of a recently identified security vulnerability affecting PHP, a widely used technology that powers websites, portals, and business applications around the world, Klipboard immediately initiated a comprehensive review of our environments and services. This vulnerability is an industry-wide issue and is not specific to Klipboard.  

What Klipboard Has Done

Our IT, Cloud, Security, and Product teams acted quickly to assess the potential impact across Klipboard-managed products, platforms, websites, portals, and services, including those operated by acquired businesses. Affected systems under Klipboard management have been updated to fixed versions or otherwise protected, and our teams continue to actively monitor the situation.

What This Means for Customers

Customers using Klipboard-managed cloud services can be reassured that our teams have reviewed our environments and taken the necessary protective measures. No action is required from customers in relation to systems managed by Klipboard.  

As part of our security-first approach, we continuously monitor emerging threats, apply security updates, and maintain robust operational processes to help safeguard customer environments.

Important Guidance for Self-Hosted and Third-Party Hosted Systems

While Klipboard-managed systems have been assessed and secured, customers who host applications, websites, portals, or business systems on their own infrastructure, or through third-party hosting providers, should confirm that their environments have also been reviewed and appropriately remediated.  

If you are unsure:

• Where your applications are hosted

• Whether your environment could be affected

• Whether appropriate security updates have been applied

• Who is responsible for managing your infrastructure

We recommend reviewing the matter with your hosting provider or technology partner as soon as possible.  

Need Help? Klipboard Can Support You

Many organisations continue to operate critical business applications on on-premise infrastructure or through multiple third-party hosting providers. If you would like greater confidence that your systems are secure, Klipboard can help.

Our teams can provide:

• Secure cloud hosting and managed services

• Infrastructure monitoring and management

• Security best-practice guidance

• Migration from on-premise environments to the cloud

• Ongoing patching, maintenance, and operational support

By moving to Klipboard-managed cloud services or engaging Klipboard IT Services, customers can benefit from proactive security management, faster response to emerging threats, and the peace of mind that comes from having specialists continuously monitoring and maintaining their environment.

Our Commitment

Cybersecurity remains a constantly evolving challenge. Klipboard remains committed to acting quickly, communicating transparently, and taking proactive measures to protect the systems that our customers rely on every day.

If customers would like to discuss your current hosting arrangements, cloud migration options, or managed infrastructure services, please contact your Klipboard account manager or our IT Services team, or log a ticket via Support.