ePOD: Electronic proof of delivery app

Access live stock data on-the-go from an app that integrates seamlessly with your business management software.

Delivery worker using a device at the back of a van
Product overview

Keep customers happy, from every delivery

Klipboard ePOD gives customers a smoother, more transparent delivery experience.

Delivery driver handing a parcel to a customer

From real-time driver tracking to instant delivery updates, customers can see clearer updates on where their order is and when it is expected to arrive.

At the point of delivery, signatures, photos and delivery details are captured to confirm receipt or flag issues, helping reduce disputes and give customers peace of mind.

Delivery driver using a tablet in a van

All data syncs back to your branch automatically, speeding up invoicing and reconciliation.

Core features

Transparent delivery from order to confirmation

Klipboard ePOD helps teams manage delivery tracking, proof of delivery, customer communication and ERP updates from one connected mobile application.

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Real-time driver tracking

Give customers better visibility of where their order is and when it will arrive, with live delivery tracking and clearer updates.

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Digital proof of delivery

Capture electronic signatures, photos, recipient details and delivery confirmations at the point of delivery.

Hand using a stylus on a phone resting on a parcel
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Issue capture on delivery

Flag faulty or missing items instantly, with supporting photos and notes captured on the spot for faster resolution.

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Customer delivery updates

Keep customers informed with automated delivery sequence notifications and immediate proof of delivery confirmations.

Delivery driver using a phone in a van with parcels
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ERP One integration

Link delivery details directly back to ERP One, so updates and follow-up queries can be viewed and managed by the central office.

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ERP Go integration

Sync delivery details with ERP Go so the central office can easily track updates and handle follow-up queries.

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Flexible deployment options

Run the ePOD app on smartphones or rugged handheld devices to suit your operational needs.

Benefits

Faster proof, fewer disputes and happier customers

Improve delivery transparency

Customers know where their order is, when it will arrive and what happened at delivery.

Resolve queries faster

Instant proof of delivery helps teams answer customer questions quickly and accurately.

Reduce delivery disputes

Signatures, images and recipient details provide clear evidence when issues arise.

Speed up invoicing

Delivery data syncs back automatically, helping invoices move faster after completed deliveries.

Improve reconciliation accuracy

Connected delivery records reduce manual follow-up and support more accurate reconciliation.

Build customer confidence

Clear communication and immediate confirmation help create smoother delivery outcomes.

Related products

Explore our products

Delivery, transport and warehouse apps designed to help you improve fulfilment visibility, proof of delivery, picking accuracy and vehicle tracking.

eWarehouse

  • Manage stock, tasks and teams
  • Assign tasks in real time
  • Improve inventory accuracy

ePick

  • Fast and accurate picking
  • Guided picking workflows
  • Real-time inventory visibility

Payments & cash flow advantage

Repeat orders, contract customers, and account sales require flexible, low-friction payment processes. Payments integrate directly into operational workflows rather than sitting outside the system.

With Klipboard Money, businesses can

  • Accept invoice and online payments inside the ERP
  • Reduce reconciliation effort
  • Simplify payment handling
Klipboard Money graphic over a hand holding a card

Frequently asked questions

What is electronic proof of delivery (ePOD)?

Electronic proof of delivery (ePOD) is a digital system used to confirm deliveries using mobile devices. It allows drivers to capture signatures, photos, timestamps, and GPS data, replacing paper-based delivery notes and improving delivery accuracy.

What is the difference between ePOD and paper delivery notes?

The main difference is that ePOD is digital, while paper delivery notes are manual. ePOD systems capture real-time delivery data, reduce errors, and automate record-keeping, whereas paper processes are slower, less accurate, and harder to manage.

Is proof of delivery software suitable for small businesses?

Yes, proof of delivery software is suitable for small businesses as it simplifies delivery tracking, reduces manual paperwork, and improves operational efficiency. Many solutions offer scalable features that grow with business needs.

How does ePOD help reduce delivery disputes?

ePOD reduces delivery disputes by capturing verifiable proof such as digital signatures, photos, timestamps, and GPS location. This creates a clear delivery record that can be accessed instantly to resolve customer claims.

What are the benefits of proof of delivery software?

Proof of delivery software helps businesses reduce delivery disputes, improve efficiency, and eliminate paperwork. It provides real-time tracking, accurate delivery records, and faster invoicing by capturing digital confirmation at the point of delivery.

How does a proof of delivery system work?

A proof of delivery system works by assigning deliveries to drivers through a mobile app. Drivers complete deliveries and capture confirmation data such as signatures, photos, and timestamps, which is then synced in real time to a central system.

See ePOD in action

Talk to our mobile apps team and see how ePOD helps you deliver clearer updates, capture proof instantly and create a smoother delivery experience for your customers.

Delivery driver loading boxes into a van