Challenge
Beccles Tile Centre is a family-owned and managed tile, bathroom and contracting services company. Employing around a dozen staff, Beccles Tile Centre offers an extensive range of tiles and bathrooms which are on display in its retail showroom with a 20,000 square foot warehouse nearby.
Prior to installing ERP One-SBE, Beccles Tile Centre had been running basic systems which relied heavily on manual processes for quotations, sales, stock control and accounts. Information was lacking in detail, mistakes were often not picked up, processes were inefficient and time consuming. After reviewing a number of solutions, ERP One-SBE (Small Business Edition) was selected.
Gains and benefits
- Processes are fast and effective, makes best use of everyone’s time
- Purchasing is fully controlled – reduced risks of errors
- Stock visibility impressive – better service to customers
- Information is quickly accessible and accurate – no time spent searching
- Company is trading more efficiently – less time wasted
- Margin and profitability monitored – control and reporting supports management needs
- Integral accounting – instant transaction processing, errors eliminated, cash flow improved
- Easy management information and reporting – fully supports decision making
The system has ended the paperchase, made it easier to trade, and has put us in a strong position to react quickly to business demands. With Klipboard and ERP One-SBE, this small business will continue to thrive.
Julie Thurston - Accounts Director
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