Klipboard Expands Its Portfolio with Autowork, AI-Powered Shop Management for Independent Repair Shops

New cloud-based platform brings shop operations together, with practical AI built in and access to a wider range of connected Klipboard automotive solutions as businesses grow.‍

‍CARY, N.C., September 2026 – Klipboard, the industry-specific business software company, has introduced Autowork, a brand-new cloud-based shop management platform designed to give independent aftermarket auto service centers one place to manage their day-to-day operations.

Klipboard already has an established presence across the automotive aftermarket, supporting businesses with software designed around the way the industry works. Its enterprise platform, Autowork One, powers some of North America's largest tire and service networks. Autowork builds on that experience with a new platform created using modern technology and application design, together with Klipboard's understanding of the day-to-day demands of running a profitable automotive service business.

One connected platform

Autowork brings appointments, jobs, customers, vehicles, parts, inventory, tires and invoicing together in one platform, giving businesses greater control over their operations and reducing the need to rely on multiple disconnected systems. The parts catalog is built into Autowork itself, alongside tire lookup, quoting and fitted pricing, rather than accessed through a third-party tool — so fitment and pricing stay in one place.

It also goes beyond the core shop management system. Autowork connects with Klipboard's wider range of automotive solutions, allowing businesses to start with what they need today and add more capabilities as their requirements grow, without continually piecing together software from different providers.

Artificial intelligence is already being put to work on practical, everyday tasks. Autowork's AI-assisted schedule capability helps users identify suitable appointment opportunities without manually working through the shop schedule.

The platform has also been designed with the future in mind, with further opportunities for AI to help make everyday work quicker and easier.

Dean Petrone, CEO North America at Klipboard, said:

Automotive businesses need technology that makes running their operation easier, not just more technology.

That's what we're setting out to achieve with Autowork. We've looked at the everyday pressures facing shops and built the experience around making those jobs simpler, whether that's managing the shop, finding and ordering parts, dealing with customers or keeping track of what's happening across the business.
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We've spent years building software for enterprise tire and service networks, and Autowork shapes that same understanding of the industry around what a single shop actually needs. AI is an important part of that. We're already putting it to work on practical tasks, with much more potential to reduce administration and make a genuine difference to people's working day.”

Bringing more of the shop together

Running a busy automotive service business can mean juggling multiple processes and systems just to keep everyday work moving.

Autowork brings these critical day-to-day operations together within one platform. Users can manage customer and vehicle records, shop schedules, work orders, technician allocation and invoicing alongside parts catalog access, supplier pricing and availability, parts ordering and inventory management.

For tire businesses, dedicated functionality supports tire lookup, quoting, fitted pricing and supplier integration, helping tire specialists manage tire work alongside wider service, maintenance and repair operations.

Vehicle and technical information can also be accessed as part of everyday shop processes.

Start with Autowork. Add more when you need it.

What sets Autowork apart is its connection to Klipboard's wider range of automotive solutions.

Businesses can start with the capabilities they need today, then add connected solutions such as eCommerce and payments as their requirements grow, without having to piece together software from different providers.

And as operations expand, Klipboard’s connected shop management solutions like Autowork One are there for businesses that grow into multiple locations, fleet and national account programs, or centralized pricing across a network.

Petrone added: “A shop shouldn't have to buy everything on day one, and it shouldn't have to start again with another provider every time it needs something new. With Autowork, businesses can start with what they need and add more from Klipboard as they grow.”

This builds on Klipboard's established position across the automotive aftermarket and gives automotive businesses a straightforward way to extend what they can do without changing how they run their core operation.

Easier to adopt, ready to grow

Ease of adoption has been a central consideration in the development of Autowork.

It combines a modern web experience with straightforward setup and onboarding, helping businesses get up and running faster and making the system easier for teams to learn and use.

Autowork is designed to support  independent tire and service shops running a single location.

Putting AI to work

Rather than adding AI for its own sake, Klipboard is focusing on where it can make everyday shop processes quicker and easier.

Petrone continued:

Simply adding AI to a piece of software isn't enough. For automotive businesses, the opportunity is much more practical. Can it save somebody time? Can it make a repetitive task easier? Can it help make sure something important isn't missed?

That's how we're approaching AI within Autowork. We're starting with practical applications that can make a difference today, while creating the foundations for AI to play a much bigger role in how automotive businesses work in the future.”

Autowork is designed for  independent, single-location automotive repair shops, service centers and tire businesses.

About Klipboard

Klipboard is a market-leading industry-focused, cloud-based business management software provider with over 55,000 enterprise and SMB customers worldwide. Klipboard industry-specific cloud software suites support complex, vertical-specific workflows, and provide mission critical solutions that enable its clients to source effectively, stock efficiently, sell profitably and service competitively. Klipboard has offices in the USA, the UK, Europe, across Africa, the Nordic countries and Australia. Klipboard serves customers in 70+ countries and has over 1,600 team members globally.