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Customer service dedicated to delivering your success

Our customer service focuses on helping our customers gain maximum benefit from their investment in their Klipboard software.

Our dedicated teams of Professional Services, Cloud Services, Support Services, and Customer Success bring together a comprehensive capability to unlock the real value that our software can add to our customers' businesses.

Our Professional Services team takes time to understand your business's needs, goals, ambitions, and key performance metrics. They help you quickly realize the benefits and efficiencies that our solution can truly deliver.

We know you want to focus on growing your business profitably rather than becoming IT specialists, so our Cloud services team does all the lifting needed to establish the systems infrastructure that provides a reliable platform for your business to run on.

Services

Once your system is live, our team does not rest. Our support services will stay by your side to address any challenges you may face during normal operations. Swiftly providing relief and then resolution to issues enables you to realize all the benefits of your system.

Customer Success professionals can help you plan for the future, including upgrading to unlock the extra value we continually build into our newest versions.

With over 650 dedicated services team members located worldwide, from the USA to Europe, the UK, and South Africa, we like to provide that personal touch and be your trusted advisors and true partners in building your success.

Leading Software

Our services

Supercharging your ERP, empowering your business

At Klipboard, we don’t just deliver ERP software - we provide a complete ecosystem!

We know no industry, sector, or field is the same, nor should your software solution be! Our services have been specially curated to configure the perfect solution for you. So, whether it’s streamlining operations or eliminating inefficiencies, you are interested in, we can implement and unlock the full potential your system has to offer.

From expert consultancy to cloud computing, we ensure your business software works for you. The result? A scalable, efficient, and stress-free way to manage your operations.

Services to help support your business

Our services cover the full spectrum, including:

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An ERP is only as powerful as the ecosystem supporting it. At Klipboard, we go beyond software - we equip businesses with the services they need to thrive. Because when experience meets innovation, great things happen.

Ian Bendelow image
Ian Bendelow
Chief Executive Officer
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Expert business consultancy services

Keeping you ahead of the curve

A robust ERP needs a strong foundation. Our consultancy services ensure you maximize efficiency, improve workflows, and drive measurable business growth.

  • ERP Implementation & Optimization - Seamlessly integrate your system with your existing operations.
  • Industry-Specific Strategy - Get expert guidance tailored to your sector’s unique challenges.
  • Process Automation & Efficiency - Identify opportunities to streamline workflows and reduce costs.

But we go beyond just advice - we implement real solutions that make a measurable difference that counts.

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Customer-support

Reliable Support & Optimisation

Get the most from your ERP

Our team delivers expert support and continuous alignment as your business grows. We ensure your ERP system adapts to your business, providing:

  • On-Demand IT & ERP Support - Troubleshooting, system updates, and performance enhancements.
  • Workflow Optimization - Fine-tune processes to ensure seamless, efficient operations.
  • Scalable Service Desk Solutions - We've got you covered whether you need ad-hoc support or a fully managed service.

Less downtime means more productivity, so your ERP always works for you.

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Protect your business

Stay resilient

Protect your business with Business Continuity services

Even with ISO27001 compliance and Secure by Design methodologies built into our systems, we understand that sometimes things outside your control can happen, and we are ready to help. A hardware failure or unexpected IT challenges could impact your systems, affecting productivity, profits, and reputation.

That’s why we offer business continuity solutions that keep your ERP running, ensuring:

  • Minimal downtime - Automatic failover solutions keep operations moving.
  • Data security & recovery - Encrypted backups and rapid disaster recovery options.
  • Resilience planning - Custom strategies to safeguard your business in any scenario.

Because when the unexpected happens, being prepared makes all the difference.

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Hardware & Infrastructure

A strong foundation for your ERP

Your ERP is as reliable as the infrastructure supporting it, and we understand what needs to happen to optimize that ecosystem. Instead of managing hardware procurement, upgrades, and repairs alone, let us handle it for you.

  • On-site IT support & system monitoring - Stay ahead of potential issues.
  • Scalable hardware procurement & maintenance - Always up to date, always reliable.
  • Optimised IT infrastructure - Designed to work seamlessly with your ERP.

With Klipboard, your business runs on infrastructure built for efficiency and growth.

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Flexible e-Learning

On-demand e-Learning to keep your team ahead

A robust ERP delivers when the people using it have the knowledge they need to get the most out of it. That’s why we provide on-demand e-learning to ensure your team gets the most out of your system.

  • Comprehensive ERP training - Interactive courses, tutorials, and step-by-step guides.
  • Progress tracking & assessments - Ensure knowledge retention and continuous development.
  • Anytime, anywhere learning - Training that fits around busy schedules.

Investing in ongoing education makes your team skilled, confident, and ready to excel.

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Cloud Infrastructure Services: K-Cloud

Secure, Scalable Cloud Computing

Your ERP shouldn’t be held back by outdated infrastructure. K-Cloud delivers:

  • Fully scalable cloud solutions - Grow without worrying about IT constraints.
  • Built-in security & automated backups - Minimize risk and maximize uptime.
  • Seamless remote access - Work from anywhere, with enterprise-level security.

Future-proof your business IT infrastructure - without the tech headaches.

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The Klipboard Ecosystem

Designed to help your business excel

At Klipboard, we don’t just provide an ERP - we build an entire ecosystem of services that supercharge your system and optimize it for your industry. Whether you need:

  • Expert consultancy to tailor your ERP to your sector.
  • Ongoing support & optimization to keep operations smooth.
  • Business continuity solutions to safeguard against disruption.
  • Cloud computing & IT infrastructure to power your growth.

… we ensure your business has everything it needs to thrive.

Our ERP is powerful.
With Klipboard’s services, it’s unstoppable.

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