HireWays

Founded in 1998, HireWays is a New Zealand based equipment hire company who has grown into a major player in the machinery hire industry, with a strong presence across the North Island. Their diverse customer base spans multiple sectors, including construction, civil infrastructure, agriculture and maintenance. To manage their rental operations, HireWays utilise OnRent One, Klipboard’s multi-company, multilingual and multi-currency enterprise-level rental ERP solution.

When speaking with Rachelle Pine, Service Coordinator, and Elton Stalley, Accountant, at HireWays, we discussed the challenges they were facing before implementing a dedicated ERP solution. Initially, the business managed its operations through manual, paper-based processes. As demands grew, they moved to OnRent Office, marking their first step into digital transformation.

While OnRent Office supported the business through a period of growth, it became apparent that they needed to move up to the next solution as the company expanded both its fleet size and customer base. Increasingly complex workflows, higher data volumes and regional expansion placed pressure on the system, and its performance began to hinder daily operations.

The tipping point came when our system capability and performance began impacting day-to-day operations. It was clear we had outgrown our software and needed to move to the next solution up.

Rachelle Pine

The business opted to transition to OnRent One, a move that was both strategic and seamless. With OnRent One, the company gained a platform built for scale, flexibility, and real-time visibility.

“Transitioning from OnRent Office to OnRent One was a natural next step. It offered the advanced capabilities we needed and ensured continuity for our team.” - Rachelle Pine

But how has OnRent One delivered tangible benefits across the organisation? Here’s what HireWays had to say:

OnRent One has allowed us to operate more efficiently, particularly with managing a large and diverse fleet. The platform supports multiple operational workflows and we’re actively implementing more of the mobile features to enable real-time updates and visibility for our teams. OnRent One has  become a foundational part of our operations. It supports our team’s ability to scale confidently, maintain high service levels, and respond quickly to customer needs. As we expand, we’re excited about the potential to integrate even more of its features.

Rachelle Pine & Elton Stalley

In addition, the HireWays team also explained the specific areas of the OnRent One system that has helped improve their operations:

• Contract Management – Creating and updating hire contracts is fast, intuitive, and reliable.
• Fleet Oversight – Can easily monitor equipment usage, service history, and location.
• Maintenance & Compliance – Keeping accurate service records and managing preventative maintenance schedules is simpler and more transparent.
• Financial Insights – Detailed reporting helps inform business decisions and supports the financial management of the fleet.

“It’s incredibly rewarding to see how OnRent One is helping HireWays streamline their day-to-day operations and set a strong foundation for future growth. By simplifying complex rental processes, improving visibility across their assets, and automating key workflows, they’re not only saving time but also positioning themselves to scale confidently as their businesses expand. Watching this transformation in real time is a great validation of what we set out to achieve with OnRent One.” - Steve Newman, Regional Commercial Manager, Klipboard Australia.

HireWays offers a wide range of equipment and services to support projects across various industries. Their comprehensive hire fleet includes:

• Access Equipment (EWP, Scissor Lifts, Boom Lifts)
• Earthmoving & Construction Machinery (Excavators, Bulldozers, Dump Trucks, Graders)
• Agricultural Machinery (Tractors)
• Site Equipment (Light Towers, Rollers, Telehandlers)

In addition to equipment hire, HireWays provides a suite of support services, including delivery, fleet maintenance and technical support, all designed to keep projects running efficiently and with minimal disruption.

To find out more about HireWays, visit their website by clicking here. 
Interested in OnRent One? Click here to arrange your free demonstration.