Turkstra

About Turkstra

Turkstra is a lumber and building materials supplier serving the Canadian market through multiple retail locations across southern Ontario. As a growing company, they needed an ERP solution that could scale with their expanding operations while providing the data visibility required for smart business decisions.

The Challenge

Turkstra, a lumber and building materials supplier in southern Ontario, was struggling with a limited ERP system that couldn't provide the data visibility and operational flexibility they needed to grow their business effectively.

The Solution

Turkstra implemented ERP One to replace their outdated system and unlock new capabilities for expansion and efficiency.

We've gotten more data available easier since implementing ERP One which has led us to make better decisions operationally, therefore make more profit. It's really helped us examine different trends and find other areas for operational efficiency."

Michael Rabjohn, Manager of Customer Service and Retail Training

Key Results

Enhanced Data Visibility & Decision Making Since implementing ERP One, Turkstra has dramatically improved their access to operational data, enabling better decision-making across the business. The enhanced reporting capabilities have helped them identify trends and operational efficiencies that were previously invisible.

E-commerce Platform Launch ERP One's flexibility enabled Turkstra to launch an e-commerce platform that wasn't possible with their previous ERP provider, opening new sales channels and driving significant growth.

Operational Efficiency Gains The customer service team has become more efficient, accomplishing more in each working day while reducing overall labor requirements. Real-time stock visibility across all locations has streamlined order processing and fulfillment.

Scalable Growth Support Since implementation, Turkstra has successfully opened new divisions and operating units, with ERP One seamlessly scaling to support their expansion. They've also implemented ERP One's CRM module and built a central dispatch system within the platform.

The Implementation Experience

Turkstra found the transition to ERP One well-supported despite the natural challenges of change management. The Klipboard consulting team provided excellent guidance throughout the implementation process, helping customize the system to meet Turkstra's specific business needs.

The platform's flexibility proved particularly valuable for handling industry-specific requirements like tax exemptions and certificates, while accommodating the complex tax structures across different Canadian regions.

It's a truly customizable environment that we were able to use to meet the needs of our business, and I'm sure anyone else would be able to do the same. The team at Klipboard has been phenomenal to work with."

Michael Rabjohn

Looking Forward

With ERP One as their foundation, Turkstra continues to explore new integrations and capabilities to further enhance their operations. The scalable platform has positioned them for continued growth and expansion across new markets and divisions.

Benefits Turkstra has achieved from ERP One include:

• Enhanced data visibility for better operational decision-making
• E-commerce platform launch enabling new sales channels
• Reduced labor requirements through improved team efficiency
• Real-time multi-location inventory visibility for faster order processing
• Seamless scalability supporting new divisions and operating units