Rental Benchmark Report: Construction, Plant & Tool
The first Klipboard Rental Benchmark Report for the construction, plant and tool sector reveals where operators are winning, where and why they're leaking revenue, and what separates high-performers from the rest.
Construction, plant and tool equipment rental is operationally heavyweight and financially unforgiving. Revenue hinges on days on rent, turnaround speed and asset condition. Customers are time-critical and switching costs are low. Most businesses have digitised their core workflows and confidence in systems is high, but the data tells a more complicated story.
Drawing on responses from senior rental decision-makers across Australia and New Zealand, this report digs into the gap between systems that function and operations that truly perform.
How are construction, plant and tool operators performing, really?
Inside the report, you’ll find out:
- Why utilisation is stuck in the mid-range, and what's keeping it there
- Why turnaround time is the hidden drag on fleet availability
- Why revenue leakage is more widespread than most operators realise
- Why system errors are reaching customers more often than the data suggests
- Why integration is holding operations back in ways that matter
- Why technology investment is accelerating, and which tools operators are prioritising
With nearly half of construction, plant and tool operators planning to upgrade their ERP within three years, and investment in technology accelerating across the sector, the industry is at a turning point. This report gives you the data to benchmark honestly, understand what's driving the shift, and see where the real opportunities lie.
Download the Rental Benchmark Report for construction, plant & tool.
Methodology
The Klipboard Rental Benchmark survey was conducted by Censuswide between 18 and 24 September 2025. It included responses from 200 decision-makers in small, medium, large, and enterprise companies that provide rental equipment across Australia & New Zealand. Respondents represented a broad mix of roles, including CEO, Managing Director or Owner, Head of Operations, Hire Manager, IT Director, Finance Director, COO, Rental Operations Manager, and Digital Transformation Officer. Findings are based on self-reported data, aggregated and analysed to provide Klipboard’s first ANZ-specific benchmark of rental industry performance.
