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Klipboard Support Services - Keeping your business running smoothly

Software should make your life easier, not harder - but even the best systems need a helping hand sometimes. That’s where our expert Support Services come in.

At Klipboard, we don’t just hand you the software and wish you luck - we’ve got your back. Whether it’s a glitch, an update, or just something that’s not quite clicking, our software support services team is here to sort it fast.

No tech jargon. No long wait times. Just real help, from real people, when you need it.

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Software-support-team

Software support services team

At Klipboard, we don’t just hand you the software and wish you luck - we’ve got your back.

Whether it’s a glitch, an update, or just something that’s not quite clicking, our software support services team is here to sort it fast.

it-experts

Assistance whenever you need

Expert IT support if something’s not right - whether it’s data issues, software quirks, or system changes - we’ll jump in and get it sorted.

  • Need help troubleshooting? We’re on it.
  • System not behaving as expected? We’ll figure it out.
  • Want to optimise workflows? Let’s make it happen.

And if you need ongoing IT support, our professional service desk is available at whatever level your business requires. So, you always have the right level of support at exactly the right time.

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The benefits of Klipboard’s support services at a glance

  • Faster fixes, less downtime - We quickly identify and resolve issues, keeping your team productive.
  • IT & business support services in one place - System bug? Workflow challenge? No stress - we’ll take care of it.
  • Guaranteed response times - Because waiting around for a fix isn’t an option.
  • Proactive IT support - We don’t just react to problems - we help prevent them from happening in the first place.
troubleshoot-service

Troubleshooting Services

Get the support you need - without the hassle

Whether you need a one-off fix or ongoing IT support, Klipboard’s expert support services are here to keep your business running smoothly.

Stuck? Something not working? Need a hand? Just give us a shout! Our troubleshooting services, help desk, and business IT support teams are ready to assist.

Klipboard Support: Always On It.
Always Ready.

Services we provide

Consultancy services

Consultancy services

Delivering a world-class solution for your business requires knowledgeable and experienced people. Our dedicated team of professional project managers and consultants have extensive knowledge and experience to deliver expert project management services.

Read more about our consultancy services Arrow
Business continuity

Business continuity

Business continuity planning is key to continued, efficient business operations in the digital age. A cybersecurity breach, network shutdown, or other unplanned IT disaster can severely impact your productivity and profitability without having business continuity software to help your organization bounce back faster after the unexpected happens.

Read more about our business continuity services Arrow
Hardware services

Hardware services

Computer systems are a fundamental part of every business operation, but they also require resources, time and skills to manage. By outsourcing your hardware provision to our experienced staff, you can save costs and leave it to our experts to supply and support the right hardware for your IT systems.

Read more about our hardware services Arrow
E-learning

eLearning resources

Our eLearning resource allows users to access high-quality training material via the internet at a time that best suits them.

Read more about our eLearning services Arrow
Cloud computing

Cloud computing

Although our software is reliable, easy to understand and use, we recognize that customers will need support after we have completed the installation.

Read more about our cloud computing services Arrow
Consultancy services

Consultancy services

Delivering a world-class solution for your business requires knowledgeable and experienced people. Our dedicated team of professional project managers and consultants have extensive knowledge and experience to deliver expert project management services.

Read more about our consultancy services Arrow
Business continuity

Business continuity

Business continuity planning is key to continued, efficient business operations in the digital age. A cybersecurity breach, network shutdown, or other unplanned IT disaster can severely impact your productivity and profitability without having business continuity software to help your organization bounce back faster after the unexpected happens.

Read more about our business continuity services Arrow
Hardware services

Hardware services

Computer systems are a fundamental part of every business operation, but they also require resources, time and skills to manage. By outsourcing your hardware provision to our experienced staff, you can save costs and leave it to our experts to supply and support the right hardware for your IT systems.

Read more about our hardware services Arrow
E-learning

eLearning resources

Our eLearning resource allows users to access high-quality training material via the internet at a time that best suits them.

Read more about our eLearning services Arrow
Cloud computing

Cloud computing

Although our software is reliable, easy to understand and use, we recognize that customers will need support after we have completed the installation.

Read more about our cloud computing services Arrow

Frequently Asked Questions

What are managed IT support services?

Managed IT support services provide comprehensive IT assistance, from monitoring systems and resolving software issues to maintaining security and ensuring business continuity. They reduce the burden on internal teams and ensure professional, proactive management of IT environments.

How do managed IT support services help businesses save costs?

Instead of hiring a full in-house IT team, managed services give you access to a wide range of expertise for a predictable monthly cost. This lowers overheads, prevents expensive downtime, and keeps systems running efficiently.

What’s included in IT support for business software?

It includes troubleshooting, updates, integration support, and user assistance for ERP, CRM, financial, and other core business applications – ensuring smooth day-to-day operations.

Why is ERP system support essential?

ERP platforms manage finance, logistics, stock, and HR. Without proper support, downtime can disrupt entire operations. ERP support ensures performance, updates, and quick resolution of any issues.

What makes cloud software support different?

Cloud support addresses hosted environments, ensuring integrations, uptime, and data security. It’s vital for businesses relying on SaaS or hybrid cloud systems.

How do software helpdesk services work?

A helpdesk provides employees with a central point of contact for IT issues, ensuring tickets are logged, tracked, and resolved quickly. This improves efficiency and reduces frustration across teams.

What is ongoing software maintenance?

 It’s the continuous updating and patching of systems to improve performance, reduce vulnerabilities, and prevent breakdowns. It ensures your IT remains compliant and secure.

How does outsourced IT support compare with in-house IT?

Outsourced IT provides wider expertise, 24/7 availability, and scalability at a lower cost, while in-house IT may offer more immediate on-site response. Many businesses now use a hybrid model for balance.