Klipboard Notifications: Keep customers informed and reduce inbound calls
Klipboard Notifications sends real-time delivery updates by SMS and email, so customers always know what’s happening with their order. And your teams aren’t interrupted by “Where’s my order?” calls.
Proactive delivery notifications without the extra admin
Instead of customer service, drivers and dispatch teams constantly answering delivery queries, notifications are triggered automatically from your ERP system or ePOD app..
From order updates and dispatch activity to delay alerts and delivery confirmation, Klipboard Notifications keeps communication consistent across the final mile.
Klipboard AI, built for everyday work
Klipboard AI helps your teams find answers faster, reduce manual searching and make more confident decisions across everyday business workflows.
- Less time spent navigating and searching
- Faster answers across customers, products, stock and orders
- Quicker, more confident decisions at every stage
- More consistent workflows across teams and branches
The tools behind faster delivery communication
Klipboard Notifications helps teams automate customer updates, reduce manual communication and improve visibility across delivery operations.
SMS and email notifications
Send delivery updates through multiple channels, so customers receive information in the way that suits them best.
Automated alerts
Trigger notifications automatically from order updates, dispatch activity, delivery events and confirmation messages.
ERP and ePOD integration
Connect notifications directly with your ERP system, ePOD app and transport workflows to keep data accurate and consistent.
Final mile delivery updates
Send automatic updates while vehicles are on the road, helping reduce avoidable delivery queries during the final mile.
Delay and failed drop alerts
Notify customers and internal teams in real time when deliveries are delayed or drops cannot be completed.
Centralised message management
Manage delivery messages in one place and configure them around your service levels and customer expectations.
Fewer queries, smoother deliveries and better customer visibility
Reduce inbound calls
Keep customers updated automatically, reducing the number of avoidable delivery questions handled by customer service teams.
Improve delivery success
Proactive updates help customers stay informed, reducing missed drops and failed delivery attempts.
Save time for internal teams
Drivers, dispatch and customer service teams spend less time chasing or sharing delivery updates manually.
Keep customers informed
Give customers clearer visibility of order progress, delays and delivery confirmation.
Improve dispatch control
Help dispatch teams stay in control with real-time delivery visibility and fewer interruptions.
Raise service levels
Provide a smoother, more consistent delivery experience without adding extra admin or complexity.
Lighten your hire workload
Explore our products
We offer a range of connected rental, asset tracking, delivery, reporting, and business management solutions developed by experts in your industry.
ERP Go
- Fast and intuitive order processing
- Increase sales and streamline purchasing
- Take control of your stock
ERP One
- End-to-end operational control
- Pricing, margin and rebate control
- Stock accuracy without disruption
Payments & cash flow advantage
Repeat orders, contract customers, and account sales require flexible, low-friction payment processes. Payments integrate directly into operational workflows rather than sitting outside the system.
With Klipboard Money, businesses can
- Accept invoice and online payments
- Reduce reconciliation effort
- Simplify payment handling
Had enough of “Where’s my order?” interruptions?
Reduce inbound calls, improve delivery success and keep customers informed automatically, without increasing admin.
