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Part 5: ERP Go helps businesses manage fulfilment, track deliveries in real time and capture digital proof of delivery to reduce disputes and improve accuracy.
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Deliveries and proof of delivery
For trade and distribution businesses, fulfilment is where operational accuracy is tested every single day. A wrong item picked, a delivery disputed, a late order untracked; these aren’t just frustrating, they damage the customer relationships that the business depends on. Yet fulfilment is an area that most general business software either ignores entirely or handles as an afterthought.
ERP Go was built for trade and distribution businesses managing complex fulfilment operations. The entire fulfilment workflow, from picklist generation to digital proof of delivery, is managed within the ERP Go platform, giving owners and warehouse teams the visibility and tools they need to fulfil accurately and efficiently every day.
Customers dispute whether their delivery arrived, and I have no way to prove it.”
How ERP Go helps: ERP Go captures customer signatures and delivery photos directly on the delivery note at the point of drop-off. Proof of delivery is recorded digitally in real time, protecting the business in any dispute and giving customers confidence that their orders are being handled professionally.
I can never tell which orders are running late or are still outstanding for delivery.”
How ERP Go helps: ERP Go’s late delivery view and order fulfilment insights give owners an immediate view of what is due, overdue or partially fulfilled. Picklists, auto-pick and batch pick options keep the warehouse moving efficiently even on the busiest days.
Processing customer returns is messy; it always leads to stock discrepancies and credit note headaches.”
How ERP Go helps: ERP Go manages sales returns end to end, including returns to a different depot. When a return is processed, stock levels update automatically and a credit note can be raised directly against the original invoice, keeping records clean and customers satisfied.
ERP Go improves delivery accuracy, provides real-time visibility and captures digital proof of delivery to help businesses reduce disputes and manage fulfilment efficiently.
ERP Go Key Capabilities
Picklists, auto-pick and batch pick options.
Delivery photos at point of drop-off.
Partial delivery management.
Sales returns inc. returns to different depot.
Mobile driver seat with signature capture.
Late delivery view and fulfilment insights.
Multiple depot support and depot transfers.
Delivery method management and delivery notes.
Digital proof of delivery that removes disputes and protects the business.
Immediate visibility of what’s due, overdue or partially fulfilled.
A faster, more accurate pick and dispatch process.
Clean, automated stock and credit note management for returns.
Part 1: Inventory Control: Always know what's in stock. Get real-time visibility of stock levels, committed quantities, and backorders.
Part 3: Know where you're making money. ERP Go provides full visibility of cost margin at every level of the business; by order, line, customer, & by...
As the rental industry evolves, so too must the systems that power it. This guide helps small to mid-sized rental firms make smarter purchasing...
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