Field service management software for catering equipment businesses in the UK

Klipboard helps catering equipment installation and maintenance businesses
manage field service jobs, engineers, assets and service contracts from one
connected platform, so your engineers spend less time on admin and more time keeping commercial kitchens operational for your clients.

Chef in a professional kitchen
320,000+
Daily users
55,000+
Global customers
74
Countries supported
100,000+
Orders processed daily
Industry Challenges

The challenges catering equipment servicing businesses face every day

Catering equipment servicing is a fast-paced, high-pressure industry. Emergency breakdowns, planned maintenance, compliance requirements and multi-site client portfolios must all be managed simultaneously.

24/7 emergency callouts

Commercial kitchen breakdowns require immediate response. Coordinating out-of-hours callouts, engineer dispatch and client updates without a central system can lead to delays and poor service.

Gas Safe compliance

Gas appliance servicing requires accurate certificates and service records. Manual processes increase administration time and create compliance and audit risks.

Managing equipment across multiple sites

Tracking service history, warranties and maintenance schedules for equipment across restaurants, hotels, schools and hospitals is difficult without a central asset register.

Parts and van stock control

Keeping track of parts used on jobs and maintaining accurate van stock manually often results in wasted journeys and delayed repairs.

Missed maintenance visits

Managing PPM schedules across multiple sites can lead to missed visits, compliance gaps and lost contract revenue.

Delayed invoicing

Emergency callouts often take priority over administration, causing invoicing delays and unnecessary pressure on cash flow.

Food safety documentation

Clients need clear records of servicing, inspections and certifications. Managing documentation manually increases compliance risk and administrative workload.

Many businesses still rely on paper-based processes and disconnected systems, making it difficult to scale efficiently.

Our Solutions

Klipboard products built for catering equipment servicing businesses

Klipboard brings your entire catering equipment service operation into one platform, from emergency callouts and planned maintenance to compliance, parts management and invoicing.

Job management

Manage installations, breakdowns and service visits from one system. Log jobs, assign engineers and track progress through to completion and invoicing.

Field service scheduling and dispatch

Schedule reactive and planned work with a drag-and-drop planner. View engineer availability, location, qualifications and skills to ensure the right person is assigned to every job

Asset management

Maintain a complete register of customer equipment, including specifications, service history, warranties and maintenance schedules.

Planned preventative maintenance (PPM)

Automate recurring maintenance visits, reminders and contract schedules to ensure planned work is completed on time.

Compliance and certificate form builder

Create digital Gas Safe certificates, inspection forms, risk assessments and service reports. Engineers complete and sign off documentation on site via the mobile app.

Mobile engineer app

Provide engineers with job details, asset records, service history and compliance forms on any device, even when working offline.

Quoting and invoicing

Create quotes, capture approvals and generate invoices quickly. Integrate with Xero and QuickBooks to reduce manual administration.

Benefits

What catering equipment servicing businesses gain with Klipboard

Faster response to breakdowns

View engineer availability, location and qualifications in real time, helping you dispatch the right engineer to emergency callouts faster.

Never miss a planned maintenance visit

Automated PPM scheduling, reminders and job tracking ensure maintenance contracts are delivered on time and no visits are overlooked.

Complete compliance on every job

Capture Gas Safe certificates, inspection records and service documentation digitally on site, with all records stored against the relevant asset and customer.

Full visibility across every client site

Track equipment, jobs, engineers and maintenance activity from a single dashboard, regardless of the size of your client portfolio.

Parts tracked in real time

Record parts usage against every job, maintain accurate van stock levels and improve cost control while reducing unnecessary return visits.

Faster invoicing and improved cash flow

Convert completed jobs into invoices quickly, reducing delays between work completion and payment.

A connected workflow from survey to invoice

Manage the entire process in one system, from site survey and job scheduling to compliance documentation and invoicing.

Grow without growing admin

Take on more clients, sites and equipment assets without increasing administrative workload, supporting efficient business growth.

Learn more

Every business is different, so choosing the right software starts with understanding how a solution fits your organisation.
 
The information you'll receive provides an overview of the key capabilities, business benefits and outcomes you can expect, helping you explore the solution in more detail.
 
Complete the form and we’ll send you more information. If you have any questions or would like to discuss your requirements, our team will be happy to help.

Case studies

Helping service businesses improve operational control

Klipboard logo
Klipboard supports catering equipment servicing businesses operating in fast-paced environments where rapid response times, compliance management and operational efficiency are critical to delivering excellent service.
Why choose us

Why catering equipment servicing businesses choose Klipboard

Built for installation and maintenance teams

Klipboard software is a field service management platform built for installation and maintenance businesses. Designed for both office teams and field engineers, it supports everything from emergency callouts and planned maintenance to compliance documentation and invoicing.

Trusted by catering equipment service providers

Used by catering equipment service providers of all sizes, from independent contractors to national maintenance companies, Klipboard softwareis quick to implement, easy for engineers to adopt and flexible enough to support Gas Safe, electrical and mixed-discipline teams.

Fast to launch and easy to scale

Unlike complex enterprise systems that can take months to deploy, Klipboard software can be up and running in days and scales as your business grows. Direct integrations with Xero and QuickBooks connect field operations with your accounts, reducing manual administration, speeding up invoicing and improving cashflow.

Frequently asked questions

How much does catering equipment servicing software cost?

Klipboard offers flexible pricing plans to suit catering equipment businesses of all sizes, from small independent contractors servicing local restaurants to large national maintenance providers managing complex multi-site portfolios. Book a demo to discuss which plan best suits your business.

Can Klipboard manage catering equipment assets across multiple client sites?

Yes. Klipboard's asset management module allows catering equipment businesses to register every piece of commercial kitchen equipment across all client locations. Each asset has its own record including equipment type, installation date, service history, warranty information and compliance documentation. Maintenance schedules are set per asset and site, giving managers a complete view of their entire portfolio.

Does Klipboard work as a mobile app for catering equipment engineers?

Yes. Klipboard has a dedicated mobile app for field engineers that works on iOS and Android. Engineers access full job details, equipment asset records, previous service history, compliance forms and parts information on site. The app works offline, which is important for engineers working in basement kitchens and other locations with limited connectivity, with everything syncing automatically when a connection is restored.

Can Klipboard manage planned maintenance contracts for commercial kitchen equipment?

Yes. Klipboard automates the entire PPM process for catering equipment businesses. The platform generates recurring service jobs automatically based on contract terms and equipment maintenance requirements. Engineers receive job details and full equipment history in advance, compliance certificates are completed on site and managers have a live view of every scheduled visit across all client sites.

How does Klipboard help catering equipment businesses manage Gas Safe compliance?

Klipboard allows catering equipment businesses to build digital Gas Safe certificate templates and compliance forms that engineers complete on site using the mobile app. Every certificate is stored automatically against the relevant equipment asset, client and job record, with timestamps and engineer sign-off captured electronically. All compliance records are retrievable instantly for Gas Safe audits, client requests or regulatory inspections.

What is catering equipment servicing software?

Catering equipment servicing software is a field service management and job management platform built for businesses that install, service and maintain commercial kitchen equipment. It manages the complete workflow from emergency breakdown dispatch and planned maintenance scheduling through to Gas Safe compliance documentation, equipment asset tracking, parts management and invoicing, replacing paper-based processes with one connected digital system for office teams and field engineers.

Ready to run a more efficient catering equipment servicing business?

Klipboard helps catering equipment servicing businesses across the UK manage emergency callouts, planned maintenance and compliance without the admin overhead. See it in action with a live demo from one of our team.

Industrial food production line