Logo of Klipboard AI

Klipboard AI Sales Assistant:
Smarter parts identification. Better customer conversations.

Help your team identify the right parts faster, reduce avoidable returns and uncover more sales opportunities with Klipboard's AI Sales Assistant, built directly into AutoCat.

From incomplete vehicle information to complex product enquiries, give counter and sales teams intelligent guidance when they need it.

Real AI. Real Distribution Capabilities.

24
Specialist AI agents across ERP One and ERP Go
90
AI capabilities tracked across distribution operations
2
ERP products with specialist AI capabilities

Figures accurate as of October 2026.

Sell smarter. Sell faster. Sell more.

Every parts enquiry is an opportunity to deliver great service and make the right sale, but identifying the correct part isn't always straightforward. Customers may have incomplete information, vehicle and product data can be complex, and counter teams are often expected to find answers quickly.

Klipboard's AI Sales Assistant works alongside your team, using catalogue information and contextual guidance to help identify the right parts, ask the right questions and make more confident recommendations.

It's not about replacing product knowledge. It's about making that knowledge more accessible across your business.

Smarter sales, fewer errors

Why choose Klipboard's AI Sales Assistant?

01

Identify the right parts faster

Guide users through complex product enquiries, confirm missing information and narrow down the options to help improve first-time identification accuracy

02

Reduce avoidable returns

Support more consistent parts identification and informed recommendations, helping reduce the errors that lead to unnecessary returns, credits and additional work.

03

Uncover more sales opportunities

Identify relevant complementary products during the sales conversation, helping your team make more complete recommendations and increase opportunities to grow basket values.

04

Give every team member greater confidence

Support experienced staff with faster access to guidance while helping newer team members develop their knowledge and handle unfamiliar enquiries.

AI-powered parts guidance

Intelligent assistance built into your workflow

Klipboard's AI Sales Assistant works directly within AutoCat, bringing contextual support into the parts identification process without requiring users to switch between separate applications.

Guided parts identification

Ask the right questions. Find the right part.

The assistant uses available vehicle and product information to guide users through the identification process, highlighting missing details and suggesting what to check next.

Automotive-specific understanding

Built around the language of your industry.

Recognise common automotive terminology, abbreviations and everyday phrasing, helping teams work through enquiries even when the information provided isn't complete.

Support for every experience level

Make product knowledge more accessible.

Provide contextual guidance that reinforces consistent identification practices, helping newer staff build confidence while supporting experienced teams during complex enquiries.

Feedback and ongoing improvement

Help improve the experience over time.

Capture feedback, flag incorrect responses and support the review of problematic interactions, helping Klipboard refine the assistance provided.

Watch the assistant at work 

See Klipboard's AI Sales Assistant in action

Real enquiries. Smarter parts identification.

See how Klipboard's AI Sales Assistant supports everyday parts enquiries, from understanding automotive terminology and identifying missing information to guiding users towards the right parts and highlighting relevant sales opportunities.

Built for the way automotive parts businesses work

Whether your team is dealing with a straightforward replacement part or a more complicated customer enquiry, the AI Sales Assistant provides support at the point where decisions are made.

For counter and sales teams

Respond to enquiries with greater confidence, identify relevant products and keep customer conversations moving.

For new starters

Build knowledge through guided identification and structured questioning, reducing reliance on more experienced colleagues.

For managers and business owners

Support more consistent customer service, reduce avoidable identification errors and help teams recognise additional sales opportunities.

Part of the AutoCat experience

The AI Sales Assistant is embedded directly within AutoCat, Klipboard's automotive parts identification and catalogue software.

By combining structured catalogue information with contextual AI assistance, it helps businesses make better use of their existing product data and support the people who rely on it every day.

It's another example of Klipboard bringing practical AI into industry-specific software to help customers work more efficiently and deliver better service.

Give your team more confidence at the counter

Help your team identify the right parts, reduce avoidable errors and make more of every customer enquiry with Klipboard's AI Sales Assistant.

Frequently asked questions

Is the AI Sales Assistant a separate application?

No. It's embedded directly within AutoCat, allowing users to access assistance as part of their existing workflow.

Can it help when a customer doesn't have all the vehicle details?

Yes. The assistant can help identify missing information and suggest relevant questions to guide the parts identification process.

Does the AI Sales Assistant replace experienced parts specialists?

No. It's designed to support existing expertise by providing additional guidance and making product information more accessible. Users remain responsible for checking information and making the final recommendation.

What is the Klipboard AI Sales Assistant?

It's an AI capability embedded within AutoCat that supports automotive parts identification, helping counter and sales teams navigate product enquiries, identify relevant parts and make more informed recommendations.