Rental Benchmark Report: AV, lighting & broadcast
Discover how AV, lighting and broadcast equipment rental businesses are performing today, and how they’re setting the stage for future success.
The Klipboard Rental Benchmark Report brings together real-world insight from AV, lighting and broadcast equipment rental leaders across the UK and Ireland.
It reveals how operators are performing, and where integration, automation, and digital transformation are driving measurable improvements in utilisation, accuracy, and customer experience.
Inside the report, you’ll find out:
- How utilisation patterns are limiting margin potential for many AV and lighting rental operators
- Why turnaround time has become the defining constraint on equipment availability and revenue
- Where workflow breaks down and how this affects customer experience
- How generic ERPs create complexity, slow onboarding and increase revenue leakage
- Where revenue leakage occurs, from missed chargeable time to delayed returns
- Where your business stands and what best-in-class really looks like
Benchmark your performance, uncover your next efficiency gains, and see how connected systems are helping AV, lighting and broadcast operators deliver reliably, efficiently, and on time, every time.
Download the Rental Benchmark Report for AV, lighting & broadcast.
Methodology
The Klipboard Rental Benchmark survey was conducted by Censuswide between 18 and 24 September 2025. It included responses from 217 decision-makers in small, medium, large, and enterprise companies that provide rental equipment across the UK and Ireland. Respondents represented a broad mix of roles, including CEO, Managing Director or Owner, Head of Operations, Hire Manager, IT Director, Finance Director, COO, Rental Operations Manager, and Digital Transformation Officer. Findings are based on self-reported data, aggregated and analysed to provide Klipboard’s first UK-specific benchmark of rental industry performance.
