Klipboard Unveils Klipboard AI, Bringing Applied Intelligence to Real-World Operations

9th March 2026 - Klipboard, a leading provider of sector-specific business software (formerly Kerridge Commercial Systems Ltd), has unveiled Klipboard AI, a major step in the company’s strategy to bring practical, embedded intelligence to the industries it serves.

Instead of offering AI as a bolt‑on, Klipboard has built it directly into its ERP and operational platforms. The result is assistive intelligence that supports the day‑to‑day work of teams in rental, automotive, distribution, manufacturing and field service — right where the work happens.

This ‘assistive intelligence’ marks the first stage in Klipboard’s AI innovations, which will also see the introduction of agentic AI and Augmented Reality technology to assist its customers in driving efficiency and delivering better service.

At a time when AI claims are often driven by hype, Klipboard is taking a different approach: applying AI where it delivers real, measurable value, while maintaining trust, control and transparency.

AI designed for real industry challenges

Klipboard AI is focused on the practical challenges faced by asset-heavy and operations-led organisations, including:

• Reducing manual administration and repetitive tasks.
• Helping teams find answers faster.
• Supporting better day-to-day decision-making.
• Improving service levels and operational reliability.

By working within existing workflows, data and permissions, Klipboard AI enhances how teams operate, helping businesses move faster, respond more effectively and make better day-to-day decisions.

“AI shouldn’t be something that sits on the sidelines or creates more complexity,” said DJ Jones, Klipboard's Chief Technology and Product Officer. “It should function where the work happens. Klipboard AI is about using intelligence responsibly to make everyday operations run better.”

 

Applied across key sectors

Klipboard AI is already being applied across parts of the Klipboard platform today, with sector-specific focus:

• Rental – supporting better asset visibility, smarter planning, reduced downtime and faster customer responses.
• Automotive – helping teams identify parts more quickly, plan service work more effectively and improve customer experience.
• Distribution – providing guided, chatbot-style access to everyday information to reduce time spent searching systems.
• Manufacturing – reducing delays, and providing better production and inventory planning.
• Field Service Management – smarter scheduling, better fleet intelligence and improved service performance.
• ERP workflows – supporting faster processes, cleaner data and clearer insight.

In each case, AI is embedded into existing products and workflows, ensuring relevance, usability and control.

A long-term intelligence strategy

Klipboard AI represents a significant step in the company’s evolution as an AI-enabled software provider, combining deep industry expertise with advanced artificial intelligence to deliver smarter operational systems.

Rather than rushing AI to market, Klipboard is introducing new capabilities in phases, guided by customer value, operational safety and market maturity.

AI only matters if it delivers real impact. With Klipboard AI, we’re embedding practical intelligence directly into the systems our customers rely on every day.

We serve industries where accuracy, timing and operational visibility are critical. That gives us a clear understanding of what drives performance. Klipboard AI applies that understanding in a focused way, making our software smarter, faster and more effective where it truly counts.”

Ian Bendelow, CEO of Klipboard.

Klipboard AI will deliver increasingly proactive and task-oriented intelligence, including more advanced forms of workflow assistance and selectively governed agent-style capabilities (agentic AI) designed to support complex operational activities. AI will be combined with Augmented Reality to support key tasks more efficiently.

This measured approach ensures innovation remains aligned with real customer value, while maintaining the trust, control and predictability essential to business-critical environments.

Trust, control and transparency by design

Klipboard AI operates within established product security, access control and governance frameworks. AI capabilities respect existing user permissions, provide clear and understandable outputs, and are designed to work within defined operational controls appropriate to each use case.

This ensures organisations can adopt AI with confidence, knowing it is designed for real business environments, not theoretical use cases.