AI Built for the Way Automotive Businesses Work
33 specialist AI agents. 92 capabilities. Intelligent parts identification with AutoCat.
From finding the right part to checking tyre availability, accessing workshop information and responding to customer enquiries, Klipboard brings practical AI directly into automotive software.
Combining Generative and Agentic AI with intelligent search and connected voice assistance, we're helping automotive teams find answers faster, reduce manual work and deliver more confident customer service.
Built in, not bolted on.
Real AI. Real Automotive Capabilities.
Intelligence built around automotive work
Automotive businesses make hundreds of decisions every day.
Which part fits this vehicle? Is a particular tyre in stock? What work has been completed for this customer? What's happening with their booking? Can we answer an enquiry while the workshop team is busy?
The answers often depend on information held across vehicle records, parts catalogues, customer histories, stock, bookings and workshop activity.
Klipboard is bringing AI directly into these workflows, making it easier to access relevant information, understand the context behind a request and complete supported tasks.
For parts teams, that means more confident identification. For workshops, it means faster access to operational information. And for customers, it means more responsive service.
Different capabilities. Built around the work.
AI has an important role to play across the automotive business, but not every task requires the same type of intelligence.
Klipboard combines specialist AI agents, intelligent parts identification, AI-native software and connected voice assistance to address different operational needs.
Autowork One
Specialist agents for everyday workshop tasks
Autowork One brings Generative and Agentic AI into workshop operations, helping users access information and complete supported tasks across customers, vehicles, appointments, work orders, inventory, pricing, invoicing and reporting.
Instead of navigating multiple screens, users can ask questions in plain English and work with the information already held within their system.
From checking tyre stock to reviewing sales performance and retrieving invoice documents, Autowork One makes everyday workshop information easier to access and use.
Try asking:
- "How many 205/55 R16 tyres have we got at this branch?"
- "Who were our top salespeople this month?"
- "Print invoice 10234 for the customer."
AutoCat
Find the right part faster, with greater confidence
AutoCat brings intelligent search, vehicle information, supplier data and embedded AI assistance together to help automotive aftermarket teams identify the right products.
Its AI Sales Assistant supports the parts identification process by understanding automotive terminology, asking relevant questions and helping users work through complex product requests.
Combined with vehicle lookup, OE references, cross-reference confirmation, supplier information and dynamic filtering, AutoCat gives teams the context they need to make more confident decisions.
It can also suggest relevant additional products, helping sales teams identify opportunities that might otherwise be missed.
The result is faster, more consistent parts identification, with less reliance on individual experience and a reduced risk of incorrect selections.
Autowork
AI-native garage management
The next generation of Autowork is as an AI-native platform, with intelligence designed into the core of the product and its workflows.
With 18 AI agents and 36 capabilities tracked in development, the platform is designed to support activities including appointment management, customer approvals, document processing and workshop operations.
Rather than introducing AI as a separate tool, the aim is to make intelligent assistance part of the way users interact with the software.
Klipboard AI Service Assistant
Intelligent customer conversations
Customer enquiries don't always arrive when someone is free to answer them.
The Klipboard AI Service Assistant extends intelligent assistance beyond the screen, connecting voice AI with workshop information and supported booking workflows.
It can understand natural conversation, respond to customer enquiries, help manage bookings and escalate conversations when human involvement is needed.
This gives automotive businesses another way to support customers during busy periods and outside normal opening hours.
From customer information to invoices and reporting
Across Autowork One and the next-generation Autowork platform, Klipboard has identified 33 specialist AI agents and 92 capabilities supporting existing and future workshop operations.
Autowork One currently accounts for 15 agents and 56 tracked capabilities, while the new Autowork platform has a further 18 agents and 36 capabilities.
Together, they reflect Klipboard's approach to building intelligence around the different activities involved in running a garage or workshop.
From appointment booking and customer approvals to document processing and purchasing, these agents are designed to support everyday workshop operations.
More than a product search
Identifying the correct automotive part isn't always straightforward.
A customer may know the vehicle but not the exact component. They might use an abbreviation, describe a symptom or ask for a part using terminology that differs from the catalogue.
AutoCat combines structured catalogue information with contextual AI assistance to support these interactions.
Its AI Sales Assistant can guide the conversation, ask for missing details and help users narrow down the correct product.
For example, when a customer requests brake discs, AI can help identify the relevant parts and suggest associated products such as brake pads where appropriate.
This makes specialist knowledge more accessible across the team, supporting experienced counter staff and helping newer colleagues build confidence.
Faster identification. More confident recommendations. Fewer avoidable errors.
The right answer depends on the whole picture
An automotive parts request isn't simply a search for a product description.
The correct part may depend on vehicle identification, application details, OE references, supplier information and component relationships.
Similarly, a workshop enquiry might involve a customer's vehicle, previous work, an existing appointment, tyre availability or outstanding documentation.
These relationships are already central to Klipboard's automotive software.
By connecting AI with the data and workflows behind them, we're building intelligence that can support decisions in their operational context.
That's the difference between asking a generic AI tool a question and using AI within the software that manages the work.
Ask a question. Get the job done.
Finding information faster is valuable, but automotive work rarely ends with the answer.
A workshop employee might need to check stock, retrieve a document or understand sales activity. A parts salesperson may need to identify the right component and consider related products. A customer might need an appointment confirmed.
Klipboard's AI capabilities support different stages of these workflows.
Generative AI makes information easier to access. Agentic AI can complete supported tasks within established permissions and business rules. Intelligent search and contextual assistance support more accurate parts identification. Voice AI extends assistance into customer conversations.
Together, these capabilities help reduce the gap between finding an answer and getting the work done.
Built in, not bolted on
AI works best when it has access to the information and business processes surrounding the task.
Klipboard's automotive AI capabilities are connected to the products, vehicles, customers, bookings, stock and operational workflows managed within our software.
For Agentic AI, this also means working within established permissions, approval controls and business rules.
Today's agents are semi-autonomous, with people retaining control over important decisions. Customer data is not used to train global AI models.
The aim isn't to replace automotive expertise. It's to give people better tools and make that expertise easier to apply across the business.
More intelligence across the automotive journey
We're continuing to develop AI across Klipboard's automotive portfolio, extending the range of tasks it can support and the ways teams can interact with their software.
That includes deeper Agentic AI, more connected customer assistance and new opportunities to use operational and industry information.
We're also enhancing image-based capabilities, including opportunities to identify parts from photographs, assess visible damage and capture information from labels and documents.
As these technologies develop, AI can play a greater role in connecting information, identifying what needs attention and supporting the next appropriate action.
The direction is clear: more intelligent assistance across parts identification, workshop operations and customer interactions.
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Put AI to Work Across Your Automotive Business
From identifying the right part to accessing workshop information and responding to customer enquiries, Klipboard AI is built around the work automotive teams do every day.
33 specialist agents. 92 capabilities. Intelligent parts identification with AutoCat.
Find answers faster. Identify parts with confidence. Keep work moving.
