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Rental Benchmark Report: Access & Lifting


Discover how access & lifting equipment rental businesses are performing today, and how they’re elevating their performance for success tomorrow.

The Klipboard Rental Benchmark Report brings together real-world insight from access & lifting equipment rental leaders across the UK and Ireland.

It reveals how operators are performing, and where integration, automation, and digital transformation are driving measurable improvements in utilisation, accuracy, and customer experience.

Inside the report, you’ll find out:

  • What the utilisation landscape really looks like across UK&I access & lifting fleets
  • Where integration breaks down for large operators and how it slows turnaround
  • Why smaller operators gain speed and clarity from industry-specific platforms
  • What drives avoidable breakdowns and why only fourteen percent feel fully protected
  • Why security and compliance now top the list of ERP investment priorities
  • Where your business stands and what best-in-class really looks like

Benchmark your performance, uncover your next efficiency gains, and see how connected systems are helping access & lifting operators deliver safely, efficiently and on time, every time.

 

Download the Rental Benchmark Report for Access & Lifting.

 

Methodology

The Klipboard Rental Benchmark survey was conducted by Censuswide between 18 and 24 September 2025. It included responses from 217 decision-makers in small, medium, large, and enterprise companies that provide rental equipment across the UK and Ireland. Respondents represented a broad mix of roles, including CEO, Managing Director or Owner, Head of Operations, Hire Manager, IT Director, Finance Director, COO, Rental Operations Manager, and Digital Transformation Officer. Findings are based on self-reported data, aggregated and analysed to provide Klipboard’s first UK-specific benchmark of rental industry performance.

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